Privacy Policy

This Privacy Policy describes how the Sales & Service mobile application ("we", "our", or "us") collects, uses, and protects user information. By using this application, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We may collect the following types of information:

• Personal Information: Name, mobile number, email address, and user ID provided during login or registration.
• Business Data: Customer details, sales orders, service reports, spare parts details, and related business information.
• Location Information: Location data may be collected to support service visits, attendance tracking, or delivery-related activities.
• Device Information: Device model, operating system version, and app usage data for performance and troubleshooting.

How We Use Information

The collected information is used to:

• Provide and manage sales and service operations
• Track service visits and work reports
• Manage spare parts sales and service records
• Improve application functionality and user experience
• Ensure security and prevent unauthorized access

Data Sharing

We do not sell or rent your personal data to third parties. Information may be shared only with authorized company staff or service partners for operational purposes.

Data Security

We take reasonable measures to protect your data from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet is 100% secure.

Permissions Used

The application may request the following permissions:

• Internet access for server communication
• Location access for service tracking (if applicable)
• Camera or storage access for uploading service-related images (if applicable)

User Rights

Users have the right to access, update, or request deletion of their personal data. For such requests, please contact us using the details below.

Children’s Privacy

This application is intended for business and professional use only. It is not designed for children under the age of 13.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email:Senthilkumar.M@turboenergy.co.in
Company: TEL Sales and Service

Last updated: 2026